Emergency Management

Emergency Alerts

Emergency Alerts

Everbridge Emergency Alerts

Chelan County uses Everbridge Emergency Alert System to send emergency alerts via text, email or voicemail. The system is intended to be used for emergency alerts as well as non-emergency incidents that have significant impacts on residents.

Emergency alerts could be related to specific hazards that require some kind of action to be taken such as evacuation, shelter in place, boil water orders, etc. Non-emergency alerts could include significant transportation problems with prolonged impacts or significant ongoing police or fire activity. This list is not meant to be all-inclusive, rather it demonstrates that this system will not be used to share routine information.

To get started, create an account with Everbridge Emergency Alert Program.

Or download the Everbridge mobile app directly to your cell phone.

Please provide any addresses where you would like to receive nearby alerts (home, work, school, etc.) and your preferred methods of contact. An address is required to receive alerts.

This service is free of charge, however, standard text messaging rates and other charges may apply.

Everbridge is used by our neighboring counties, which creates uniformity in the region. Emergency alerts are immediately translated into Spanish for Spanish-speaking users.

 

Frequently Asked Questions

As of April 1, 2024, Chelan County Emergency Management is using the Everbridge Emergency Alert System to notify citizens of emergency situations and potential safety hazards in the nearby area. Everbridge is free to all residents and businesses located within the county.

Anyone can register for Everbridge, whether you live, work or have family in Chelan County, the service is available to you. You will need to list an address within Chelan County to be able to sign up for alerts.

You will receive alerts related to emergency situations and potential safety hazards based on the locations you set up in your Everbridge account. Emergency alerts could be related to specific hazards that require some kind of action to be taken such as evacuation, shelter in place, boil water orders, etc. Non-emergency alerts could include significant transportation problems with prolonged impacts or significant ongoing police or fire activity.

Once you create an Everbridge account, you can enter the contact information you would like us to use in the event of an emergency. Alerts can be sent to cell phones as a call or text and to home phones and business phones.

Citizens who previously were signed up for AlertSense, the county’s former emergency alert system, were transferred into Everbridge.

To access your account:

  1. Open the Member Portal
  2. Click on "Sign Up" at the bottom of the page
  3. Enter the required information, including first name, last name, username, password, security question and at least two contacts information
  4. Check the box "I Accept the Terms of Use"
  5. Click "Create Account"

Now you can go back to the Everbridge Member Portal and sign in. You should see the information that was brought over from AlertSense. If you don't, email us at Sheriff.EM@co.chelan.wa.us so we can assist you.

To find recent notifications, log in to your Everbridge account and click the “Notifications” link in the top navigation.

The information you provide is protected and will not be used for any other purpose.

Everbridge is an outside software company that Chelan County Emergency Management utilizes to send emergency alerts via text, email or voicemail. Users subscribe to the service.

The Chelan County Emergency Incidents Map is an in-house, GIS application developed by Chelan County. It is updated during an emergency, especially during wildfire season. Residents can go to the online site and type in their addresses to see if they are under evacuation orders. The Emergency Incidents Map will not send you notices and relies on citizens to initiate its use.

Sign up for Everbridge

Visit Emergency Incidents Map

Posted: 04/03/2024 12:24 PM
Last Updated: 04/04/2024 10:08 AM

Chelan County Calendar

Upcoming events and schedules at the county!

  • 21
    Jun 2024
    08:00 AM - 05:00 PM

    Ballots mailed for military, overseas and out of state voters

    Posted by: Chelan County Elections

    Ballots mailed for Military, Overseas and Out of State voters

  • 19
    Jun 2024
    01:00 PM - 02:00 PM

    Hearing Examiner - June 19, 2024

    Posted by: Community Development

    By Zoom Video Conference or in person call 667-6518 ******HOLIDAY***********
  • 05
    Jun 2024
    09:00 AM - 10:00 AM

    Hearing Examiner - June 5, 2024

    Posted by: Community Development

    By Zoom Video Conference or in person call 509-667-6518
  • 05
    Jun 2024
    11:00 AM - 12:00 PM

    Chelan County Civil Service Commission

    Posted by: Human Resources

    The Chelan County Civil Service Commission will be meeting on June 5, 2024.

    Chelan County Commissioners Office, ES Conference Room.
  • 22
    May 2024
    06:30 PM - 08:00 PM

    Planning Commission - May 22, 2024

    Posted by: Community Development

    400 Douglas Street