Veterans Program

Veteran Service Offices

Veteran Service Offices

What is a VSO?

A Veterans Service Officer (VSO), is someone who works on behalf of veterans and their dependents and survivors. They are trained and either accredited or certified in the VA claims and appeals process and can help you with Veterans Affairs (VA) related needs.

VSOs provide added support, such as helping with emergency funds, coordinating resources, and can help you understand and apply for local and state Veteran benefits, including:

  • Financial support
  • Education
  • Veteran Readiness and Employment
  • Home loans
  • Life insurance
  • Pension
  • Health care
  • Burial benefits
  • Records Requests

Chelan County tax dollars currently support the Chelan County Veterans Service Office has an accredited VSO who assists Chelan County veterans and their families.


Trent Mortensen, VSO

Trent has been working with veterans for nearly three years, starting as a Vet Corps Navigator through the Washington Department of Veterans Affairs (WDVA) and working up to be an accredited VSO. He has received several awards for his work from the WDVA, including the Diversity Leadership Award (2020-21), Site Collaboration Award (2020-21) and the Service, Teamwork, Attitude and Reliability (STAR) Award (2019-2020)

Originally from San Diego, Trent served four years in the U.S. Army’s 570th Sapper Company as a combat engineer. He served a year in Afghanistan (2011-2012). Today, he is married with two young children.

“When I got out, there wasn’t really any guidance in getting benefits and how to get back into the real world,” Trent said. “My job puts me in a position where I can help veterans of all ages and backgrounds.”

Contact Trent at or 509-667-6909.


Posted: 07/09/2015 10:47 AM
Last Updated: 05/25/2023 09:57 AM

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