Regional Justice Center

Visiting Incarcerated Individuals

Please refer to the "Getting Out Poster" in the CCRJC lobby or go to the Getting Out website for instructions or assistance with the scheduling, requesting or accepting of video visitation requests.

Video Visitation

Video visitations can be scheduled between 8 a.m. and 11 p.m. daily on the Getting Out app.

Any nudity shown by a visitor will result in the loss of visitation privileges for that visitor. Reoccurrences by the same incarcerated person may result in loss of video privileges for him/her as well. There are two computer monitors in the jail lobby to provide visitation access for people who do not have access to a computer. Lobby monitors are free, but you must complete a registration process to schedule their use.

In-Person Visitation

In-person visitations at the Chelan County Regional Justice Center are only allowed from 8 p.m. to 9 p.m. on Wednesdays and from 2 to 3 p.m. on Saturdays. The incarcerated are allowed only one visit a week (the week consists of Wednesday and Saturday).

Wednesday Visitation: Appointments for Wednesday in-person visitation must be scheduled between 10 and 11 a.m. on the same day of your requested visit.

Saturday Visitation: Appointments for Saturday visitation must be scheduled on the Fridays prior to the Saturday you plan to visit. Appointments can be scheduled only from 10 to 11 a.m.

All appointment times are on a first-come, first-served basis until appointment slots are full. Appointments cannot be made in person. 

Appointment Phone Number: (509) 667-6539 

Please read our visitation requirements and guidelines listed below.

Voicemail Message

Send a three-minute personal "hello" or message anytime to let your loved one or friend know you are thinking of them. To leave a voicemail, first set up a GettingOut account and deposit funds. Then call 1-866-516-0115. The option prompts for Chelan County are:

  • 1
  • 2
  • 4
  • Follow prompts for the person you seek. Your loved one will hear your voicemail the next time they pick up the phone.


Visitor Sign-Up Requirement (In-Person Visitation)

  • Visits are by appointment only.
  • Incarcerated individuals must have been incarcerated for more than 30 days to be allowed an in-person visit.
  • Up to three visitors are allowed per visit and the names given at signup will be the only people allowed to visit. NO SUBSTITUTIONS ARE ALLOWED.
  • All minor children must be accompanied by an adult. All children who possess a photo ID, such as a school ID or drivers license, are encouraged to bring the ID to present at the time of the visit.


Visitors Guidelines (In-Person Visitation)

  • Visitors must be checked in 20 minutes before visitation.
  • If visitors are late or fail to show, they will be noted as a “No Show” and will not be permitted to reschedule for 7 days.
  • Visitors are required to show acceptable ID. This includes a driver’s license with a picture, military ID, or state ID with a picture.
  • Visitors who appear to be under the influence of drugs or alcohol will NOT be permitted to visit.
  • Visitors must wear appropriate clothing, including shoes and shirts. Restrictions on attire or appearance include No miniskirts or similar attire; no low-cut or revealing necklines; no attire with obscene or offensive language. No one with a bare midriff will be permitted to visit. No weapons are permitted.
  • No property except vehicle keys will be allowed into the visiting booth.
  • Leave your cell phone, purse or other items in your vehicle or at home.
  • Violation of the noted restrictions may cause the visit to be canceled or terminated and visiting privileges may be suspended.


Window Hours 

Monday through Friday (except holidays):

8:30 a.m. to 11:30 a.m. 
1:00 p.m. to 4:00 p.m.


Attorneys & Bail Bond Agencies Visitation Hours

The jail is closed for any visits daily 8 to 9 a.m., 11:30 a.m. to noon, and 5 to 5:30 p.m.

The on-duty supervisor may cancel visits without notice due to circumstances within the jail.

Posted: 01/20/2015 04:06 PM
Last Updated: 04/01/2024 04:07 PM

Chelan County Calendar

Upcoming events and schedules at the county!

  • 05
    Jun 2024
    09:00 AM - 10:00 AM

    Hearing Examiner - June 5, 2024

    Posted by: Community Development

    By Zoom Video Conference or in person call 509-667-6518
  • 05
    Jun 2024
    11:00 AM - 12:00 PM

    Chelan County Civil Service Commission

    Posted by: Human Resources

    The Chelan County Civil Service Commission will be meeting on June 5, 2024.

    Chelan County Commissioners Office, ES Conference Room.
  • 22
    May 2024
    06:30 PM - 08:00 PM

    Planning Commission - May 22, 2024

    Posted by: Community Development

    400 Douglas Street